What started small, with a single discount store and the simple idea of selling more for less, has grown over the last 50 years into the largest retailer in the world. Each week, approximately 220 million customers and members visit approximately 10,500 stores and clubs under 48 banners in 24 countries and eCommerce websites. With fiscal year 2021 revenue of $559 billion, Walmart employs over 2.3 million associates worldwide. Walmart continues to be a leader in sustainability, corporate philanthropy and employment opportunity. It’s all part of Walmart’s unwavering commitment to creating opportunities and bringing value to customers and communities around the world.
Privacy & Security
Walmart values the trust that Walmart’s customers, associates, representatives and service providers place in Walmart when they give Walmart personal information. Walmart believes that privacy is more than an issue of compliance and endeavor to manage personal information in accordance with Walmart’s core value of respect for the individual.
At Walmart, Walmart’s customers are number one - always. That's why everything Walmart does is focused on providing excellent customer service and delivering low prices.
The information you share with Walmart allows Walmart to provide the products and services you need and want while giving you the very best shopping experience.
Walmart’s founder Sam Walton reminded Walmart that "a promise Walmart makes is a promise Walmart keeps," and it's Walmart’s promise to customers that Walmart respects the trust you place in Walmart and the privacy of the information you share. Part of providing superior customer service includes making sure that Walmart is building a relationship of trust with customers. Walmart’s way of doing that is to let you know in a clear, prominent, and easily accessible way how Walmart collects, uses, shares, and above all protect your personal information.
Walmart’s Policy outlines:
How and why Walmart collects your personal information;
How your personal information is used and protected;
When and with whom Walmart shares your personal information; and
What choices you can make about how Walmart collects, uses, and shares your personal information.
Why is there a price difference between Walmart stores?
Prices may vary from store to store because each store is required to manage its own inventory. Therefore, a manager may lower a price to clear out an overstock item, to reward customers with an in-store sale, or to compete with local merchants. It is not Walmart’s policy to price match Walmart’s own stores since Walmart is not in competition with ourselves.
If you would like more information on pricing policy, you may contact your local store management.
This Agreement represents the complete agreement between the parties and supersedes all prior agreements and representations between them. If any provision of this Agreement is held to be unenforceable for any reason, such provision shall be reformed only to the extent necessary to make it enforceable and the other terms of this Agreement shall remain in full force and effect. The failure of Walmart to act with respect to a breach of this Agreement by you or others does not constitute a waiver and shall not limit Walmart's rights with respect to such breach or any subsequent breaches. This Agreement shall be governed by and construed under the substantive law of the state of Arkansas (exclusive of its choice of law provisions). Any action or proceeding arising out of or related to this Agreement or your use of this Site must be brought in the state or federal courts of Arkansas.
Returns of items purchased using Manufacturer Coupons may receive the coupon value returned in the original form of tender, thus providing the full purchase price back to the customer.
Coupons will not be given back upon return of the merchandise.
Walmart reserves the right to decline the return of items purchased with manufacturer coupons.
Walmart’s Refund and Exchange Exceptions
Your item may have return restrictions (e.g., Marketplace items, freight/oversized/heavy items, luxury products, hazardous materials). See below for more details or check walmart.com/returns.
Receipt Required Items:
Wireless Phones can be returned within 14 days.
Consumer Electronics, Electric Scooters, Hoverboards & Product Care Plans can be returned within 30 days. Learn how to cancel a Walmart Protection Plan.
Prescription Glasses, Contact Lenses and Hearing Aids can be returned within 60 days.
Oversized furniture and outdoor play can be returned within 90 days by freight shipping. To return an item by freight, contact customer care for assistance at 1-800-966-6546.
Trees, Perennials, and Shrubs can be returned in-store within 1 year.
Unopened Tobacco and Alcohol products can only be returned to the original store of purchase.
Home & Garden equipment: must be returned within 90 days. Please drain gasoline or other flammable materials prior to returning. (e.g., lawn mowers, line trimmers, hedge trimmers, chainsaws, generators, air conditioners, evaporators, dehumidifiers, compressors, and pressure washers). DO NOT remove Freon from AC units. For walmart.com items, please check the item page to confirm it is returnable by mail.
Tires: New tires that have not been mounted or installed are returnable within 90 days to any store with an Auto Care Center. Stores without an Auto Care Center cannot accept tire returns.
Photo prints, personalized items and photo products (e.g., blankets, mugs, calendars): are returnable within 90 days to a store or contact Walmart at walmart.com/help. Please do not return by mail.
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Contact Walmart to provide a comment or ask a question about your local store or Walmart’s corporate headquarters.
If you have a question about item pricing, please contact customer service below.
Call 1-800-925-6278 (1-800-WALMART) Email Customer Service