About Viking 

Viking are the leading expert in workplace solutions for everyone, everywhere. From the biggest companies in the world to the smallest start-ups and individuals - Viking has got you covered.

Established in 1960, Viking is now present in multiple countries in Europe and employs over 1300 people in the UK. Viking has built Viking’s success by selling great products at great prices whilst offering customer service that is regarded as an industry leader.

Company Details

Registered UK Business Address

Office Depot International (UK) Ltd,

501 Beaumont Leys Lane,

Leicester

LE4 2BN

Registration number: 2472621

Telephone: 0330 128 1399

Email: UKIEorders@viking-direct.co.uk

 What are Viking's delivery times?

Due to the impact of Covid-19 on Viking’s delivery and transportation, Viking is currently unable to guarantee 24h delivery but will do Viking’s best to try to deliver your goods within 48hrs. 

Thank you for your patience and understanding.

Exceptions:

2 day delivery: Aberdeen, Inverness, Kilmarnock, Dundee and Truro.

3-5 day delivery: Scottish Highlands, Channel Islands and other offshore islands.

Some items, such as furniture, may require additional delivery time.

The delivery will take place between 8am and 6pm.

Viking is closed during Bank holidays. This may delay your delivery.

* Working days are from Monday till Friday.

ayment methods are:

creditcard_logos

 

Credit card/ Debit card;

Viking accepts all of the major credit and debit cards.

Your transaction is being processed securely.

paypal

 

PayPal;

PayPal is an online payment service that allows you to pay for items in online stores. You need to register via PayPal.

viking_account

 

Pay by invoice;

If you have a credit account with Viking the invoice must be paid in full within 30 days (or such other period Viking may have agreed in writing with you) of your order. An overview of the unpaid invoices can be viewed and paid in the invoice portal. You can also make a direct transfer. Check Viking’s bank account number.

Please note: credit account is only available for business customers.

How do I return an item?

When the item you received does not meet your needs, it is easy to return.

Viking offers a free return within 30 days.

You can return your item when:

The item does not meet your expectations;

The item was delivered damaged.

You can request the collection yourself online in three easy steps. 

You can reach Viking at:

Live Chat available Monday - Friday from 9am to 5pm

Email

Phone number: 0330 128 1399

Phone number credit department: 0844 412 0936; weekdays from 8am till 6pm.

Fax number: 0844 412 1000

Viking’s office hours are:

Monday - Friday: 8am to 6pm

Viking’s offices are closed on Bank holidays.

Viking’s head office address is:

Office Depot International (UK) Ltd,

501 Beaumont Leys Lane,

Leicester

LE4 2BN

Registration number: 2472621

GENERAL

Entire Agreement

The contract terms constitute the entire agreement between you and Viking for the sale and purchase of the products. No other communications or representations between you and Viking, whether written or oral, shall bind Viking, and you acknowledge that you have not relied on any representations from Viking in entering into the contract which do not form part of the contract documents. Any variation or alteration to the contract terms shall only be binding upon Viking if made in writing and signed by a director of Viking. No employee, other than a company director, has authority to change the terms of the contract.

Third Party Rights

The contract shall not benefit or be enforceable by any person other than you and Viking.

Sub-contracting

Viking may sub-contract Viking’s obligations under the contract.

Invalid Terms

Each of the terms of the contract is separate and severable, and if any term is held to be void or invalid, it shall be severed, and the remaining terms shall continue in full force.

Waivers

Viking may on occasion, at Viking’s sole and absolute discretion, decide not to exercise or wait before exercising Viking’s rights. If Viking does so, Viking shall still be entitled to insist on the strict terms of the contract later on.

Costs of Claims

If you are a business, you shall pay all Viking’s legal costs (on a full indemnity basis) and other fees, costs and expenses incurred in enforcing and recovering any payment due from you under this contract, and in recovering any products which you are obliged to return to Viking.

Law and Jurisdiction

The contract and all non-contractual obligations arising out of it shall be governed by the laws of England and Wales. You agree to exclusively bring any claims against Viking relating to this website or any non-contractual obligations arising out of it in the courts of England and Wales.

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