The Procter & Gamble Company is an American multinational consumer goods corporation headquartered in Cincinnati, Ohio, founded in 1837 by William Procter and James Gamble.
It specializes in a wide range of personal health/consumer health, and personal care and hygiene products; these products are organized into several segments including Beauty; Grooming; Health Care; Fabric & Home Care; and Baby, Feminine, & Family Care. Before the sale of Pringles to Kellogg's, its product portfolio also included food, snacks, and beverages. P&G is incorporated in Ohio.
PERSONAL INFORMATION P&G COLLECTS
When you visit the Site, P&G automatically collecs certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, P&G collects information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. P&G refers to this automatically-collected information as “Device Information.”
P&G collects Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies,visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, P&G collects certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. P&G refers to this information as “Order Information.”
HOW DO P&G USES YOUR PERSONAL INFORMATION?
P&G uses the Order Information that P&G collects generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, P&G uses this Order Information to: Communicate with you;
Screen P&G’s rders for potential risk or fraud; and When in line with the preferences you have shared with P&G, provide you with information or advertising relating to P&G’s products or services.
P&G uses the Device Information that P&G collects to help P&G screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize P&G’s Site (for example, by generating analytics about how P&G’s customers browse and interact with the Site, and to assess the success of P&G’s marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
P&G shares your Personal Information with third parties to help P&G use your Personal Information, as described above. P&G also uses Google Analytics to help P&G understand how P&G’s customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, P&G may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information P&G receives, or to otherwise protects P&G’s rights.
Your statutory rights are not affected by P&G’s Returns Policy. To the extent that any provision in P&G’s Returns Policy conflicts with your statutory rights, your statutory rights will prevail and the offending provision in P&G’s Returns Policy will be deemed inapplicable.
BG Distributors as the online distributor for P&G is committed to your happiness. P&G wants you to be as pleased with your purchase as P&G is, in serving you. If you're not happy for any reason, P&G will gladly accept your return within 10 days of your order delivery date (Please note some categories are not eligible for return. You can find a list of these categories in the next section).
To be eligible for a refund, goods must be returned in a re-saleable condition i.e. the product must be unused and in the same condition that you received it with the packaging intact. The item must be in the original packaging and returned with any accessories, labels and “free gifts” or bonus items.
To raise the request for returns, feel free to drop P&G an email at firstname.lastname@example.org or call P&G at +91-62905-80080 to raise the return request.
To complete your refund, P&G requires a supporting proof for the condition of the product it was received in (in case product was damaged).
Refunds (if applicable)
Once your returned item is received and inspected, P&G will send you an email to notify you about the approval or rejection of your refund.
Post quality inspection, your refund will be processed within 3 business days to your original mode of payment or to the account details shared
Shipping charges (if any) are non refundable. Exceptions will only be made in case of issues with product quality.
Late or missing refunds (if applicable)
To check the status of your refund, please check the order status in your order history on P&G’s website. Feel free to reach to P&G’s customer care for any more help.
PGshop holds no liability for any 3rd party promotions and rights to refund/ replace will remain with PGshop. P&G does not offer refunds for sale items.
Exchange (if applicable)
P&G only replaces items if they are damaged. For any exchange related queries, email P&G at email@example.com
For all other queries feel free to connect with P&G’s customer care.
Email Id – firstname.lastname@example.org
Customer Care number – 6290580080
Timings - Monday - Saturday -10:00 am to 07:00 pm
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For more information about P&G’s privacy practices, if you have questions, or if you would like to make a complaint, please contact P&G by e-mail at email@example.com or by mail using the details provided below:
111/1, B.T. Road, Kolkata, WB, 700058, India