The world is cozying up to OYO's idea of chic hotels for everyone.
OYO Hotels & Homes, a young hotel startup, today is the world’s leading chain of hotels, homes, and spaces. The portfolio combines fully operated real estate comprising more than 43,000 hotels with over 1 million rooms. Through its vacation homes business, the company offers travelers and city dwellers access to over 130,000 homes around the world. OYO today operates in over 800 cities in 80 countries.
Board of Directors
OYO is committed to building an organization centered on the highest standards of transparency and corporate governance with significant investment in continually improving our governance framework.
Payment & Usage Fee
You hereby agree and understand that you will have to pay the usage fee as mentioned on the OYO Platform for the concerned Services via the payment mode provided on the OYO Platform post which User’s requested reservation will be confirmed. Once the reservation has been confirmed, OYO will debit the usage fee from the payment mode selected by the User. The User agrees and acknowledges that the payment procedure may call for and require additional verification of or information from the User and the User undertakes to provide complete, correct, and proper information.
OYO uses third-party payment providers to receive payments from Users. OYO is not responsible for delays or erroneous transaction execution or cancellation of reservation due to payment issues. OYO takes utmost care to work with third-party payment providers, but does not control their systems, processes, technology and workflows, hence cannot be held responsible for any fault at the end of payment providers.
Users making payments for Services provided via the OYO Platform would be making payments to the entities mentioned as per the link mentioned in the tab named Payment for Services.
Governing Law and Jurisdiction: This Agreement and all transactions entered into on or through OYO Platform shall be interpreted, construed, and governed by the laws of India which shall be applicable to this Agreement without regard to principles of conflict of laws. User agrees that all claims, differences, and disputes arising under or in connection with or in relation hereto the OYO Platform, the terms or any transactions entered into on or through the OYO Platform, or the relationship between User and OYO shall be subject to the exclusive jurisdiction of the courts at Delhi and User hereby accede to and accept the jurisdiction of such courts.
No Waiver: Any failure, delay, or forbearance on the part of OYO in (i) exercising any right, power, or privilege under this Agreement; or (ii) enforcing terms of this Agreement, shall not operate as a waiver thereof, nor shall any single or partial exercise by OYO of any right, power or privilege preclude any other future exercise or enforcement thereof.
Severability: The Parties hereto agree that each of the provisions contained in this Agreement shall be severable, and the unenforceability of one or more provisions of this Agreement shall not affect the enforceability of any other provision(s) or of the remainder of this Agreement.
Sharing your information
We share your information within the OYO Group and with others who help us provide services to you (e.g. your accommodation provider). We also share your information in accordance with the law. For more information on who we share your information with, please expand this section.
-- Other members of the OYO Group;
-- With accommodation managers to enable them to provide the services you request, e.g. we share your name and expected check-in time;
-- Third party suppliers who help deliver products or services on our behalf, or who have partnered with OYO in connection with services or a relevant promotional offering, as well as other apps or websites that integrate with our API or Services, or those with an API or Service with which we integrate;
-- Your contact if you use a referral feature;
-- The general public, if you submit content in a public forum, such as blog comments, social media posts, or other features of our services that are obviously viewable by the general public. For example, you may choose to use social sharing features and related tools which let you share your OYO experience with other apps, sites, or media, and vice versa. Your use of these features enables the sharing of information with your friends or the public, depending on your social sharing service settings. Please refer to the privacy policies of those social sharing services for more information about how they handle the data you provide to or share through them;
-- Third parties where we have a duty to or are permitted to disclose your personal information by law (e.g. law enforcement officials, government authorities);
-- With the police in the exercise of their functions or with others as required by a court order;
-- Third parties in connection with any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of the OYO Group’s business, in which case personal data held by it about its customers or visitors to the website may be one of the transferred assets.
-- Where we share your personal information, appropriate protections will be in place to protect your personal information as required by data-protection laws. Sometimes, we may share information in an aggregated, pseudonymized, and/or anonymized form which cannot reasonably be used to identify an individual.
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