Namecheap makes registering, hosting, and managing domains for yourself or others easy and affordable, because the internet needs people.
Namecheap is an ICANN-accredited domain registrar and technology company founded in 2000 by CEO Richard Kirkendall. It is one of the fastest-growing American companies according to the 2018 Inc. 5000. Celebrating nearly two decades of providing unparalleled levels of service, security, and support, Namecheap has been steadfast in customer satisfaction. With over 10 million domains under management, Namecheap is among the top domain registrars and web hosting providers in the world.
Namecheap offers a full selection of popular and unique domains, along with fully featured hosting packages, SSL security certificates, domain privacy protection, and more–all at some of the lowest prices in the industry.
The Internet is built on computers and servers, but there's no net without people–people like you and people like Namecheap. In today’s global market, having an online presence isn't just a nice thing to have, it's a necessity. They at Namecheap think it’s a basic right.
That’s why Namecheap has made it Namecheap’s mission to provide affordable access to domains, along with the products and services that can help you make your mark online.
The Internet isn't just for people who write code or build server hardware. It’s for you and your ideas, big and small. Namecheap looks forward to helping you get those ideas online and out to the world.
The Namecheap Mission
Namecheap offers the latest in the high-quality domain and hosting products at the most competitive prices in the business. Namecheap works every day to provide unparalleled levels of service, security, and support. Namecheap won’t bother you with unwanted upselling or aggressive advertising. Namecheap’s goal is, to be honest, straightforward, friendly, and helpful. It’s that simple.
At an Account Level, Namecheap collects and use information necessary to enable you to purchase and manage Services, provide you with support for those Services, and curate your experience with us. Some information is collected and used based on contractual consent and other is based on informed consent, which may be changed at any time.
Basic Account Information.
Information Collected. Namecheap’s site uses forms in which you give Namecheap contact information (such as your name, address, phone number, fax number, billing information, IP address, and email address) so you can create an account, place orders, register domains, request information, and request support help. As you use your account, Namecheap may also collect support requests and other related types of information that is specific to the management of your account and Services with Namecheap.
Legal Requirement. This type of information is legally and/or contractually required to be able to purchase and use Services. For example, Namecheap is required to be able to verify this type of information upon request by Namecheap’s payment processor. It is also required to be able to serve legal notices to you and is mandated by certain Services Namecheap offers. In addition, some Services, such as domains, require this information for you to purchase them. If you are purchasing a domain from Nmecheap , Namecheap is required by law to collect and retain this information. Namecheap is further required to verify that the information provided is accurate and serve legally required notices regarding your domain(s). Consent for the collection, use and retention of this information for these purposes is considered to be contractually given for the duration of your use of such Service and any legally required retention period.
How Namecheap Uses This Information.
Sending Emails. Legally Required. As noted above, Namecheap uses emails to communicate with you, to confirm your placed orders, to send information that you have requested and to serve legally or contractually required communications. Legally required emails cover ICANN mandated verification emails, renewal notices and any other policy or procedure created by ICANN which governs the purchase of domains. Additionally, Namecheap may be required by law to serve notices to you such as DMCA Takedown Notices, UDRP notices, etc. Or, Namecheap may deem a change to one of Namecheap’s policies to be material and, therefore, determine a duty (though not a legal requirement) to inform you of this change. These types of communications do not fall under any of Namecheap’s opt-out procedures.
Sending Emails: Service Communications & Promotional Communications. Namecheap also may use this information when it is important for Namecheap to contact you regarding functionality changes to Services you have purchased and/or Namecheap’s website and provide customer service (“Service Communications”.) By creating an account with Namecheap and/or purchasing Namecheap’s Services, you agree to receive these types of communication and acknowledge that they are not optional. Namecheap also use this information to share details about new services and special offers Namecheap think you'll find valuable (“Promotional Communications”.) You are able to opt-out of receiving Promotional Communications (or opt-into, depending on your country of residence) through preferences in your account panel or the unsubscribe instructions contained in the email communication.
Legally Required Disclosure. Namecheap will never share your information without your permission or in ways other than as outlined in this policy. The only exceptions to this are when we are required by law, in the good faith belief that such action is necessary in order to comply with the law, or when Namecheap must comply with a legal process. Examples of these types of exceptions are court orders, subpoenas, and UDRP/URS processes. In each of these situations, Namecheap will carefully review the documentation provided and only comply if such documentation meets requisite legal standards.
Changes in Namecheap’s Practices. If Namecheap changes their information-handling practices or other privacy aspects, Namecheap will post those changes on this privacy statement. If Namecheap makex any material changes Namecheap will notify you by means of a notice on this Site prior to the change becoming effective, and Namecheap may also try to notify you through email of the privacy changes, if necessary.
Namecheap has prepared this Refund Policy to explain when you can request a refund with respect to products and services acquired from Namecheap or through Namecheap from Namecheap’s partners and/or affiliates (collectively “Services”).
General terms apply to all refund eligible Services. In addition, there may be special term(s) that apply to a specific product and/or service and those are outlined below.
-In no event is the same Service eligible for more than one refund.
-Service(s) must be canceled before Namecheap can issue a refund.
-No refund will be made if your Service(s) are suspended or terminated for cause.
-If purchased Service(s) include free domain name registration as part of a promotion or sale of the Service(s), and you cancel the purchased Service(s), the standard price for the domain name will be deducted from the refund amount. If the refund amount is less than the standard price for the domain, you must either elect to pay the difference or forfeit the domain, in which case, ownership of the domain will revert back to Namecheap.
-All refunds are processed in U.S. dollars: you, the customer, bear sole responsibility for any fluctuations in the exchange rate(s) between the time of payment and the time of refund.
-Unless you request otherwise, refunds will be credited to your Namecheap account balance. Purchases made using Namecheap account funds can only be refunded as an account credit. Purchases made by credit card and PayPal may be refundable to the original source of payment. Bitcoin refunds are possible for bitcoins deposited via Bitpay. However, refunds are not possible for bitcoin deposits made via BTCPay. Namecheap is not responsible for any additional charges imposed by your credit card company, PayPal or bitcoin payment processor in the case of a refund.
-Any processing fee(s) will be deducted from a refund.
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