At HotelsCombined, Hotelscombined knows that booking accommodation online isn't easy, but Hotelscombined believes it should be. Having to trawl through a hundred websites looking at a thousand 'deals' can be overwhelming and complicated. At the end of the day, you just want to know you've booked the hotel that's right for you - at the best possible price. Hotelscombined saw the opportunity to do something about this. Since then Hotelscombined has been working hard to find you the best hotel deals.
How it works
Hotelscombined’s technology cuts through availability and prices from all the top travel websites from around the world, including Booking.com, Expedia, Hotels.com, Agoda, AccorHotels, Hilton and many more. In one quick and easy search, Hotelscombined shows you only the information you want to know and need to know. You'll find just what you're after and can be sure you got the most out of your booking.
Hotelscombined also guarantee to find you the best hotel price. It's Hotelscombined’s promise to you. If you find a cheaper rate after you've booked with a site listed on HotelsCombined, Hotelscombined will refund you the difference.
Hotelscombined is a global team with different backgrounds and interests. What unites Hotelscombined is an obsession to continually improve. Hotelscombined is a technology company and tech is at the core of everything Hotelscombined does. Hotelscombined uses data and logic to drive Hotelscombined’s decisions, so Hotelscombined can focus on what's important. It's not all work though, Hotelscombined has fun along the way.
Find more hotels
Compare all the top travel sites in one simple search and find just what you're after. Too easy.
Best price guarantee
No booking fee, no mark-up. That's Hotelscombined’s promise to you.
Travellers love Hotelscombined
Over 400 million travellers trusted Hotelscombined to ﬁnd the best deal on their hotels last year.
How Hotelscombined get prices
Hotelscombined searches hundreds of travel, airline, hotel and rental car sites at once to bring you options from across the web. While Hotelscombined always strives to have the most accurate and current information, there are occasional inaccuracies. Sometimes, it’s because the provider site isn’t updating their inventory with Hotelscombined or hasn’t connected to Hotelscombined’s site properly, or maybe another traveler has already booked that deal. This last scenario will sometimes happen because Hotelscombined caches results in order to keep site speed up (so you’re not waiting around). For example, if you and another traveler start the same search within the same minute then Hotelscombined will most likely show you both the same results. At the very least, provider sites should give Hotelscombined an updated inventory of prices every 24 hours. While Hotelscombined does search as many sites as Hotelscombined can, Hotelscombined is still not able to search them all. There are also cases where Hotelscombined doesn’t display results from certain providers for technical or commercial reasons, or simply because Hotelscombined can see them having a negative effect on customer satisfaction.
Best Price Guarantee
Hotelscombined wants you to pay the lowest price possible for your hotel. Should you find your hotel room at a lower online rate after you have booked with a site listed on HotelsCombined, Hotelscombined will refund you the difference, provided that this lower rate is available on a website:
-- Other than those websites available for booking on HotelsCombined, and
-- Other than the official hotel website or any website directly operated by the hotel, accessible from the hotel page on HotelsCombined, via the "official site" link.
You must contact Hotelscombined within 24 hours of making your booking to be eligible for the Best Price Guarantee.
-- The lower rate must be available on the website that is not participating in HotelsCombined comparison process.
-- You must book your room with the best priced booking provider having used HotelsCombined.
-- As hotel prices can change frequently, you must contact Hotelscombined by email at email@example.com within 24 hours of purchasing your hotel room from the lowest priced booking provider using HotelsCombined. Your email should include the following information: your name, reservation number, copy of the confirmation e-mail/voucher and the website where the lower rate is available.
-- The guarantee is not applicable for same day bookings.
-- The guarantee only applies in respect of a lower rate that is available for online booking. The lower online rate must be bookable when Hotelscombined validates your claim, within the 24 hour period.
-- The lower rate must be found online for an equivalent room at the same hotel as booked through the best priced booking provider using HotelsCombined on the same check-in and check-out dates with the same booking conditions.
-- The lower rate must be in the same currency.
-- HotelsCombined will only refund the difference between the rate found on the lowest priced booking provider that participates with HotelsCombined and the lower rate if your reservation through the HotelsCombined participating provider is completed and not cancelled and not subject of a no-show.
-- "Best Price Guarantee" does not apply to hotel rooms purchased through or in combination with membership rates, frequent stay, loyalty points or other "reward" type programs or special promotions of the hotel where the booking is made. Lower rates available through opaque sites where the exact hotel isn't known until after booking are also excluded from the guarantee.
-- If your claim is successful the “Price Difference Refund” will be issued within 30 days after the check-out date of your reservation with the best priced booking provider listed on HotelsCombined.
-- Payment can be made to PayPal accounts.
What is HotelsCombined's refund policy?
Because HotelsCombined is a search engine, not a seller, Hotelscombined doesn't have a refund policy -- that's handled solely by the provider that booked your trip. Not sure what company to talk to? Check your credit card statement and/or go to Bookings to locate your provider's information.
How do I find the hotel's contact details?
If you have already booked online and have particular requests for your stay or need more information like airport shuttle arrangements, you can contact the hotel using the details on your confirmation email or by getting in touch with your travel provider.
If you haven't booked yet and just want to know more before you make a booking, try searching for the hotel's website with your preferred search engine (like Google) with the hotel name and city.
If you can't find an answer to a specific question on Hotelscombined’s website or on the travel provider's website, the best thing is to contact the hotel directly as they will be your best resource.
Help! I need to change/cancel my reservation!
HotelsCombined compares flight prices of various airline reservation sites and find the lowest price for you. Select the lowest price you want and Hotelscombined will link you to the site so that you can complete your reservation.
Since the actual reservation is connected to the airline or travel agent you have selected, HotelsCombined is not involved in the reservation and payment, and your reservation information cannot be verified.
Therefore, if you have any inquiries regarding reservation changes or cancellations, please contact the customer center of the airline or travel agency where the reservation was made. If you can't remember which reservation site you booked from, please check your payment details. If you look at the payment destination, you can check the reservation destination.
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