Geekbuying was founded in 2012 with the mission of creating a platform that truly puts the customer first. Since Geekbuying’s inception, Geekbuying has become one of the leading E-commerce platforms selling a wide range of consumer electronic gadgets. Here at Geekbuying you can expect to find products you’ll love, superior service, and fast global shipping!
This warranty extends only to personal use & does not extend to any product that has been used for commercial use, rental use, or use which is not intended. There are no warranties other than expressly set forth herein. This warranty is not transferable. GeekBuying is not responsible in any way for damages, losses or inconveniences caused by equipment failure or by user negligence, abuse, or use not in accordance with the 'User Guide' or any additional safety, use, or warnings included in the product materials. Furthermore, GeekBuying is not liable for incidental or consequential damages of any nature resulting from the use of this product and any liability shall not exceed the purchase price of the product.This warranty gives you specific legal rights. You may also have other rights which vary from state to state.
a) The user voids the warranty if he or she
Damage due to accident, misuse, abuse, alterations or vandalism;
Improper or inadequate maintenance;
Unauthorized modification or commercial use;
Unsupervised use by children under 18 years of ageb) Please contact Geekbuying before returning a defective item; otherwise, your return request may be delayed.c) If an item is not repairable or a replacement can't be provided due to stock unavailability，a full refund will be provided to the customer.d) While returning items, ensure to ship it via a trackable shipping method to avoid shipment being lost in transit.For the warranty details regarding other goods, please refer to the manufacturer's original enclosed instruction manual.
GeekBuying is not liable for any tax applicable on the items ordered by Geekbuying’s customers through geekbuying.com.Kindly note that the exact valuation of the taxes incumbent upon the customers relies on the local taxes policy. For more information, please contact and consult with your local custom authority.In-case of any special requests pertaining to mode of shipping, please contact Geekbuying after placing your order and one of Geekbuying’s representative will assist you in solving your queries.Please note that if the order delivered is not accepted for any reason or the customer refuses to clear the custom fees before receiving the order, the custom officer may destroy the item or would need to ship it back to Geekbuying, in this case, all the expenses that would occur including shipping & taxes, the customer is solely responsible for handling all the fees that will incur.
Geekbuying provides multiple secure and friendly payment options to Geekbuying’s users, and always guarantees users’ privacy and online security. Geekbuying, hereby, won't collect, save, transmit, or disclose any payment information.There’s a dedicated PayPal checkout tab after you have added the items into the cart.You can proceed with the payment using PayPal account, once the transaction is processed, you will immediately see the confirmation of your order.Through PayPal, Geekbuying also accepts VISA, MasterCard, American Express, Discover, and bank transfer (debit card).Please be noted that the order will be delivered to your PayPal address.PayPal Credit
PayPal Credit is a line of credit from Comenity Capital Bank that gives you the flexibility to pay for your purchase now, or pay over time.Please be noted that this PayPal Credit can only be used for US customers with order amount over USD99.For more details, please refer to: https://www.paypalcredit.com/index.htmlCredit / Debit Card
Alternatively, you can pay using your Credit or Debit card. Geekbuying accepts all the major types of Credit and Debit cards: Visa, MasterCard, American Express, Discover, Diners Club, JCB.Click on ‘Proceed to Checkout’ tab after you have added the items into the cart.You can proceed with the payment using your Credit or Debit card, once the transaction is processed, you will immediately see the confirmation of your order.Instalments
Geekbuying also offers Brazilian and Mexican customers to pay by credit card in instalments.Geekbuying accepts Visa, Mastercard, Amex, Elo, Hipercard & Diners Club.Geekbuying is not responsible for the collection/reimbursement of extra charges incurred, Such as IOF Tax or Interest Payments.Additional fees may be levied by your credit card company via Ebanx (Geekbuying’s partner) offering the instalments payment options.Konbini
Geekbuying accept Konbini as a payment method: Only available for orders ship to Japan.Customers who choose to pay via Konbini should complete the payment in up to 6 calendar days.Click on 'Proceed to Checkout' tab after you have added the items into the cart. Select the konbini payment method.Select your local shop or bank and check your payment details.For more details, please refer to: https://www.econtext.jp/support/cvs/8brand.htmlOnly after the payment's been confirmed, will Geekbuying begin the process of preparing your order.Boleto Bancario
This payment option is exclusively for Geekbuying’s Brazilian customers residing in Brazil and bearing a CPF number.Customers who choose to pay via BOLETO should complete the payment in up to 3 calendar days. Only after the payment’s been confirmed, will Geekbuying begin the process of preparing your order.The BOLETO can be paid at any bank, ATM, lottery stores and also through the Internet Banking service of your bank.Geekbuying is not responsible for the collection/reimbursement of extra charges incurred, Such as IOF Tax.OXXO
Geekbuyng offers local payment method OXXO exclusive to Mexican customers who resident in Mexico.Customers who choose to pay via OXXO should complete the payment in up to 3 calendar days. Only after the payment’s been confirmed, will Geekbuying begin the process of preparing your order.Wire Transfer
Geekbuying offers wire transfers for users who intend to purchase in bulk or wholesale quantity from Geekbuying. The benefit of wire transfer is that customer can get 3% discount on the total order amount. Customers who are engaged in business cooperation with GeekBuying utilize wire transfers as a frequent mode of transaction.Customers are obliged to send Geekbuying the transaction receipt after the payment. It usually takes 2 - 3 business days in-order for Geekbuying to receive the payment.The customer is responsible for handling the bank transfer fees.Please contact Geekbuying’s support center to get Bank account information.
Feel free to submit a ticket for more information or help.Dotpay
Geekbuying accept Dotpay as a payment method: only available for orders ship to Poland.Click on 'Proceed to Checkout' tab after you have added the items into the cart. Select the Dotpay payment method.You will be redirected to the Dotpay payment page. Select the bank and fill in all the required details and submit the payment. You will be redirected to the order confirmation page.Sorfort
Geekbuyng accept Sofort as a payment method: only available for orders ship to Switzerland, Belgium, Germany.Select Sofort as the payment method of your order; Enter your card details and click "Submit"; Your payment will be processed.Please note Sofort payments can take up to 2-5 business days to be processed.Only after the payment's been confirmed, will Geekbuying begin the process of preparing your order.Giropay
Geekbuying accept Giropay as a payment method: only available for orders ship to German.Click on 'Proceed to Checkout' tab after you have added the items into the cart. Select the Giropay payment method.You will be redirected to the Giropay payment page. Select the bank and click "Continue" to fill in all the required details and submit the payment. You will be redirected to the order confirmation page.Ideal
Geekbuyng accept iDEAL as a payment method: Only available for orders ship to Netherlands.Click on 'Proceed to Checkout' tab after you have added the items into the cart. Select the iDEAL payment method.Select the bank and click “Continue”to fill in all the required details and submit the payment, you will be redirected to your order confirmation page;Klarna
Geekbuyng accept Klarna as a payment method: Only available for orders ship to Austria, Belgium, Denmark, Finland, Germany, Norway, Spain, Sweden, Switzerland, The Netherlands, United Kingdom, United States.With Klarna, the shopper can choose to:
Pay later: Pay after the goods have been delivered.
Slice it: Pay in installments over time.
Pay now: Pay the whole amount instantly, either by online banking or direct debit.
Delivery of goods to certain areas may be affected due to the coronavirus (COVID-19) epidemic. For any queries, please contact Geekbuying’s support team.Kindly note that the shipping guide below is for reference only. The below shipping time are calculated by using business days and delays maybe caused by force majeure, natural disasters, inclement weather, public holidays, and factors out of Geekbuying’s control.Customers will be notified about the shipping status via email after the package been dispatched. And customers also can track the order through the button Order Status.Reminder: The estimated shipping time is a general guide and does not apply to the certain remote areas.Note:• The shipping time mentioned in the guide does not include the processing time of the order. Order processing time usually takes 2-7 business days, but it only takes 1-2 business days for overseas warehouse orders.• The delivery guide does not apply to certain selected remote locations as well.• The shipping cost depends on the weight of the product, the origin, the destination, the shipping method and warehouses, and other considerations. Detailed pricing information is visible when checkout.• In addition, the standard shipping can reach the majority of countries, while the priority line can reach most of the main countries, below are the estimated shipping times.Priority Mail: Typically 5-8 business days for deliveryExpress Shipping: Generally 3-5 business days of transportation timeUnregistered Air Mail or Registered Air Mail: Typically, delivery time is 20-30 calendar days
Returns and Compensation Process
For any after-sales issues, please contact Customer service directly and they will offer you a solution according to your case.
Please check each processing time upon receiving your returned item.
-- For exchanges, the processing time for the replacement will be between 2-7 business days, upon receiving your item back, and depending on stock availability.
-- For refunds, the processing time for Geekbuying to proceed with the refund will be between 3-6 business days upon receiving your returned item. After this the refund time will depend on the payment method. Please see below for details:
-PayPal refunds may take up to 48 hours to process and appear in your account.
-Credit card refunds will take between 7-14 business days to appear in your account. This delay depends entirely on your credit card company and any intermediaries.
-- For repairs, it will take between 15-30 business days depending on the item and the manufacturers stock of the spare parts.
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