Colorbar is one of the leading beauty brands in India and now across the world.
The philosophy of the brand is to be gender-neutral and celebrate the diversity of all those who come in contact with Colorbar. Colorbar believes that everyone has the birthright to express themselves in their own unique way. Colorbar’s cruelty-free product range caters to deliver this. Colorbar is always in constant search of the best and most innovative products in the world to give the best service and experience to Colorbar’s consumers. Colorbar believes that change is the only constant. It is this way of thinking that has made Colorbar the 3rd largest brand in India in a very short span of time. Colorbar has the largest color portfolio to offer the right shade, the right experience, and the right products to Colorbar’s consumers. Colorbar constantly challenges itself and the norms that govern the beauty industry. Colorbar is also the holder of two Guinness World Records.
Colorbar’s logo is at par with luxury brands and is bold yet feminine. The heart in the logo is there to signify that Colorbar crafts its products with love and care. The insignia has been cleverly designed to depict the ‘C’ & ‘B’ of Colorbar yet keeping the brand philosophy intact. ‘C’ & ‘B’ merged together means - Infinite Love & to Love everyone infinitely.
Colorbar wants to give Colorbar’s consumers the confidence to show the world their inner beauty, style & personality. Colorbar encourages Colorbar’s customers to fall in love with themselves, discover their inner magic, and celebrate who they really are.
Colorbar’s products are produced and packaged in France, Germany, Italy, Korea & the United States of America. So Colorbar can deliver the most brilliant colors, luxurious textures, and effective results. Created with love, Colorbar conforms to US, EU, UK & Japan FDA standards and qualifications and is ISO certified.
Colorbar delivers Colorbar’s unique experience at Colorbar’s own stores as well as its partner outlets. Launched in 2004, today Colorbar is the fastest growing beauty brand with a strong geographical footprint through 100+ exclusive stores, 1200+ multi-brand outlets, and select partner chains like Shoppers Stop, Lifestyle, New U, Pantaloons. Colorbar is also available online for your convenience at Colorbar’s own website and 3rd party websites like Nykaa, Amazon, etc. Internationally Colorbar is now present in Sri Lanka, Malaysia, the USA, UK, and UAE on leading e-commerce platforms.
HOW MAY I MAKE PAYMENT FOR MY PURCHASE?
Payments for the products available on the Site may be made in the following ways:
Payments can be made by Credit Cards, Debit Cards, Net Banking, Wallets, e-Gift cards, and reward points.
Credit cards, Debit Card, and Net Banking payment options are instant payment options and recommended to ensure faster processing of your order.
HOW DOES THE DELIVERY PROCESS WORK?
Once Colorbar’s system processes your order, your products are inspected thoroughly to ensure they are in perfect condition.
After they pass through the final round of quality checks, they are packed and handed over to Colorbar’s trusted delivery partner.
Colorbar’s delivery partners then bring the package to you at the earliest possibility. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.
WHAT IS THE ESTIMATED DELIVERY TIME?
Colorbar usually dispatches most orders within 2 to 5 business days (excluding Sundays and public holidays). However, owing to government rules relating to COVID-19 safety please expect a deferred delivery period of 5 to 15 days. For delivery within India Colorbar uses a ground-based courier service, as liquid products cannot be sent by air. Normally Shipping within India can take up to 10 working days depending on what state or territory you live in. COD service may not be available for certain pin codes. In such cases, Colorbar’s customer service team will be in touch with you while processing your order.
If you are ordering Colorbar’s products from a Mega Sale event, dispatches may be a bit delayed due to increased volumes. Colorbar will target to dispatch all orders within 5 days of the order date.
However, owing to government rules relating to COVID-19 safety please expect a deferred delivery period of 5 to 15 days.
CAN I CANCEL MY ORDER POST-PURCHASE??
If the order or the item(s) that you want to cancel have not been shipped yet, you can write to Colorbar’s customer support team or contact them at Colorbar’s customer care helpline. You may also log in to your account and cancel your order yourself. In such cases, the order will be canceled, and the full money including shipping fees will be refunded to you within 7 working days after the cancellation request is duly processed by Colorbar. If you wish to cancel an order that has been shipped but has not yet been delivered, please get in touch with Colorbar’s Customer Support team if you wish to cancel an order that has been shipped but has not yet been delivered, please get in touch with Colorbar’s Customer Support team. In case you have canceled an order, which has already been handed over to the courier company on Colorbar’s end, they may still attempt delivery. Kindly do not accept the delivery of the order.
WILL I GET A REFUND FOR MY CANCELLED ORDERS?
Once your order is canceled, and the full money including shipping fees will be refunded to you within 7 working days after the cancellation request is duly processed by Colorbar.
RETURN & EXCHANGE POLICY (ONLINE) Colorbar will issue a product exchange for any product that is returned in an unused, sellable and undamaged condition, in its original packaging. The product must be returned within 15 days of the delivery date. Missing items, wrong orders,s or excess charges must be reported within 24 hours of delivery. Colorbar only offers exchanges; Colorbar does not offer any refunds or store credit. Only products bought from the colorbarcosmetics.com website can be returned to Colorbar. Colorbar will not accept returns of products bought from third-party websites or physical stores. The returns form available in the ‘my account’ section must be filled out in order to process your return. Alternately you can email Colorbarat email@example.com Please allow one-two weeks for your return to be processed, it will need to be vetted by Colorbar’s customer service team. You will receive a call or an email once your return is processed.
TERMS AND CONDITIONS:
-- All returned items must be accompanied by a copy of the original invoice.
-- Each item can only be exchanged once.
-- All gifts or promotional items received with your purchase must be returned with your order.
-- All nail lacquers and accessories are final sale and cannot be returned or exchanged.
-- All items bought on sale are final – Colorbar cannot offer any returns or exchanges on sale products.
-- Colorbar will not exchange opened or used products. In the case of an extreme scenario please email or call Colorbar’s customer service team.
-- If the return complies with Colorbar’s return and exchange policy, you will be eligible to exchange the product for a product of the same or lesser value. Colorbar will not refund the difference. In the case that the items exceed the original value, you will be required to pay the difference.
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