BigBasket – online grocery store
Did you ever imagine that the freshest of fruits and vegetables, top quality pulses and food grains, dairy products, and hundreds of branded items could be handpicked and delivered to your home, all at the click of a button? India’s first comprehensive online megastore, bigbasket.com, brings a whopping 20000+ products with more than 1000 brands, to over 4 million happy customers. From household cleaning products to beauty and makeup, BigBasket has everything you need for your daily needs. bigbasket.com is convenience personified BigBasket has taken away all the stress associated with shopping for daily essentials, and you can now order all your household products and even buy groceries online without traveling long distances or standing in serpentine queues. Add to this the convenience of finding all your requirements at one single source, along with great savings, and you will realize that BigBasket- India’s largest online supermarket, has revolutionized the way India shops for groceries. Online grocery shopping has never been easier. Need things fresh? Whether it’s fruits and vegetables or dairy and meat, BigBasket has this covered as well! Get fresh eggs, meat, fish, and more online at your convenience. Hassle-free Home Delivery options.
BigBasket delivers to 25 cities across India and maintains excellent delivery times, ensuring that all your products from groceries to snacks branded foods reach you in time.
Slotted Delivery: Pick the most convenient delivery slot to have your grocery delivered. From early morning delivery for early birds to late-night delivery for people who work the late shift, Bigbasket caters to every schedule.
Express Delivery: This super useful service can be availed by customers in cities like Bangalore, Mumbai, Pune, Chennai, Kolkata, Hyderabad, and Delhi-NCR in which BigBasket delivers your orders to your doorstep in 90 Minutes.
BB Specialty stores: Missed out on buying that essential item from your favorite neighborhood store for tonight’s party? BigBasket will deliver it to you! From bakery, sweets, and meat to flowers and chocolates, BigBasket delivers your order in 90 minutes, through a special arrangement with a nearby specialty store, verified by BigBasket.
India’s biggest Online Supermarket
bigbasket.com believes in providing the highest level of customer service and is continuously innovating to meet customer expectations. BigBasket’s On-time Guarantee is one such assurance where BigBasket refunds 5% of the bill value if the delivery is delayed (however, due to the pandemic caused by Covid-19 our delivery might get delayed. Delivery Guarantee will not be applicable). For all your order values above Rs. 1200, BigBasket provides free delivery. A wide range of imported and gourmet products are available through BigBasket’s express delivery and slotted delivery service. If you ever find an item missing on delivery or want to return a product, you can report it to BigBasket within 48 hours for a ‘no-questions-asked’ refund.
Best quality products for BigBasket’s quality-conscious customers.
bigbasket.com is synonymous with superior quality and continues to strive for higher levels of customer trust and confidence, by taking feedback and giving BigBasket’s customers what they want. BigBasket has added the convenience of pre-cut fruits in BigBasket’s FreshO range. If it’s a product category you’re looking to shop from, BigBasket has made it convenient for you to access all products in a section easily. For instance, if you’re looking for beverages, you can order from a long list of beverages that include cool drinks, hot teas, fruit juices, and more.
BigBasket is proud to be associated closely with the farmers from whom BigBasket sources BigBasket’s fresh products. Most of BigBasket’s farm-fresh products are sourced directly from farmers, which not only ensures the best prices and freshest products for BigBasket’s customers but also helps the farmers get better prices. With more than 80 Organic Fruits and Vegetables and a wide range of organic staples, BigBasket has the largest range in the organic products category.
When it comes to payment, BigBasket has made it easy for BigBasket’s customers can pay through multiple payment channels like Credit and Debit cards, Internet Banking, e-wallets, and Sodexo passes or simply pay Cash on Delivery (COD). The convenience of shopping for a home and daily needs, while not compromising on quality, has made bigbasket.com the online supermarket of choice for thousands of happy customers across India.
How does BigBasket collect the Information?
IRCPL will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey, or any combination thereof. The Site may contain links to other Web sites. IRCPL is not responsible for the privacy practices of such Web sites which it does not own, manage or control. The Site and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to the Site.
How is the information used?
IRCPL will use your personal information to provide personalized features to you on the Site and to provide promotional offers to you through the Site and other channels. IRCPL will also provide this information to its business associates and partners to get in touch with you when necessary to provide the services requested by you. IRCPL will use this information to preserve transaction history as governed by existing law or policy. IRCPL may also use contact information internally to direct its efforts for product improvement, to contact you as a survey respondent, to notify you if you win any contest; and to send you promotional materials from its contest sponsors or advertisers. IRCPL will also use this information to serve various promotional and advertising materials to you via display advertisements through the Google Ad network on third-party websites. You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Preferences Manager. Information about Customers on an aggregate (excluding any information that may identify you specifically) covering Customer transaction data and Customer demographic and location data may be provided to partners of IRCPL for the purpose of creating additional features on the website, creating appropriate merchandising, or creating new products and services and conducting marketing research and statistical analysis of customer behavior and transactions.
All the products listed on the Site will be sold at MRP unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery. Although prices of most of the products do not fluctuate on a daily basis some of the commodities and fresh food prices do change on a daily basis. In case the prices are higher or lower on the date of delivery, no additional charges will be collected or refunded as the case may be at the time of the delivery of the order.
Cancellation by Site / Customer
You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling BigBasket’s customer service. In such a case BigBasket will refund any payments already made by you for the order. If BigBasket suspects any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, BigBasket at sole discretion could cancel such orders. BigBasket will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.
Return & Refunds
BigBasket has a "no questions asked return and refund policy" which entitles all BigBasket’s members to return the product at the time of delivery if due to some reason they are not satisfied with the quality or freshness of the product. BigBasket will take the returned product back with BigBasket and issue a credit note for the value of the return products which will be credited to your account on the Site. This can be used to pay your subsequent shopping bills.
BigBasket on Shoptopdeal
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Innovative Retail Concepts Pvt Ltd,
Ranka Junction, No. 224 (old Sy No.80/3), 4th Floor,
Vijinapura, Old Madras Road, K R Puram, Bangalore, Karnataka - 560016 India
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