A place to stay for every trip
Whether you’re looking for a treehouse for the weekend or an entire home for the whole family, a warm welcome awaits. Behind every stay is a real person who can give you the details you need to check-in and feel at home.
Airbnb Experiences are not your typical tour. Whether you’re on a trip, exploring your own city, or staying at home, learn something new from an expert host. Choose from dance lessons, pasta making – even yoga with goats.
A global travel community
Airbnb is available in 191+ countries, and airbnb’s Community Standards help promote safety and belonging for everyone.
Hosts who truly care
From homes to hotels, hosts are all about the things that make you feel welcome wherever you go.
Airbnb is here for you – day or night
Airbnb’s 24/7 global support is available in 11 different languages and ready to help wherever you are.
Every trip is covered by Airbnb
The Guest Refund Policy covers many travel issues, and Airbnb will rebook or refund you if any of them come up.
Simple steps to get started
Filter down to your perfect fit
Personalize your search with filters – like price range or a pool – to get exactly what you want.
Dig into the details
Check out the photos. Then, read guest reviews from past reservations to learn what it’s like in person.
Book with peace of mind
Airbnb keeps your info safe and follows global security standards to process your payments.
Arrive and enjoy!
Your host is only a message away if you have any questions. They can also offer local tips and advice.
Terms of Service
These Terms of Service for European Users (“Terms”) are a binding legal agreement between you and Airbnb that govern your use of the websites, applications, and other offerings from Airbnb (collectively, the “Airbnb Platform”). When used in these Terms, “Airbnb,” “we,” “us,” or “our” refers to the Airbnb entity set out on Schedule 1 with whom you are contracting.
The Airbnb Platform offers an online venue that enables users (“Members”) to publish, offer, search for, and book services. Members who publish and offer services are “Hosts” and Members who search for, book, or use services are “Guests.” Hosts offer accommodations (“Accommodations”), activities, excursions and events (“Experiences”), and a variety of travel and other services (collectively, “Host Services,” and each Host Service offering, a “Listing”). You must register an account to access and use many features of the Airbnb Platform, and must keep your account information accurate. As the provider of the Airbnb Platform, Airbnb does not own, control, offer or manage any Listings or Host Services. Airbnb is not a party to the contracts concluded directly between Hosts and Guests, nor is Airbnb a real estate broker, insurer or an organizer or retailer of travel packages under Directive (EU) 2015/2302. Airbnb is not acting as an agent in any capacity for any Member, except as specified in the Payments Terms of Service (“Payment Terms”). To learn more about Airbnb’s role see Section 16.
If you Host, you are responsible for understanding and complying with all laws, rules, regulations and contracts with third parties that apply to your Host Services.
Airbnb Payments provides payments services to Members publishing, offering, and booking Accommodations, Experiences, or other Host Services, including services in connection with the Open Homes Program and other current and future services provided via the Airbnb Platform. These payment services may include (if available) the following (collectively, “Payment Services”):
-Collecting payments from Guests (“Payin”), by charging the payment method associated with their Airbnb account, such as credit card, debit card, bank account or PayPal account (“Payment Method”);
-Effecting payments to Hosts (“Payout”) to a financial instrument associated with their Airbnb account, such as a PayPal account, bank account, direct deposit, a prepaid card, or a debit card (“Payout Method”);
-Effecting payments to a third-party Payout Method designated by a Host;
-Collection and payment of charitable donations;
-Payment collection services; and
-Other payment-related services in connection with Host Services.
Information Automatically Collected by Using the Airbnb Platform and Airbnb’s Payment Services.
When you use the Airbnb Platform and Payment Services, Airbnb automatically collects personal information. This information may include:
-Geo-location Information. Such as precise or approximate location determined from your IP address or mobile device’s GPS depending on your device settings. Airbnb may also collect this information when you’re not using the app if you enable this through your settings or device permissions.
-Usage Information. Such as the pages or content you view, searches for Listings, bookings you have made, and other actions on the Airbnb Platform.
-Log Data and Device Information. Such as details about how you’ve used the Airbnb Platform (including if you clicked on links to third-party applications), IP address, access dates and times, hardware and software information, device information, device event information, unique identifiers, crash data, cookie data, and the pages you’ve viewed or engaged with before or after using the Airbnb Platform. Airbnb may collect this information even if you haven’t created an Airbnb account or logged in.
-Payment Transaction Information. Such as payment instrument used, date and time, payment amount, payment instrument expiration date and billing postcode, PayPal email address, IBAN information, your address, and other related transaction details.
Provide, Improve, and Develop the Airbnb Platform. Airbnb uses personal information to:
-enable you to access the Airbnb Platform and make and receive payments,
-enable you to communicate with other Members,
-perform analytics, debug and conduct research,
-provide customer service,
-send you messages, updates, security alerts, and account notifications,
-if you provide us with your contacts’ information such as your friends or co-travelers, Airbnb may process this information: (i) to facilitate your referral invitations, (ii) to share your trip details and facilitate trip planning, (iii) for fraud detection and prevention, and (iv) to facilitate your requests or for any other purpose you authorize, personalize and customize your experience based on your interactions with the Airbnb -Platform, your search and booking history, your profile information and preferences, and other content you submit, and
-enable your use of Airbnb’s enterprise products.
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